Ricoh – Helping kids achieve their best START

In September last year, START sent out an appeal letter with the goal of raising $7,200 to help 10 Kiwi kids access treatment for stuttering. In response to this, Mike Pollok, CEO of Ricoh, and former START Board Member, reached out to us and generously offered to contribute 50% towards our goal. We are very grateful for this considerable contribution.  We are delighted to share with you the story Ricoh published in their internal staff newsletter – The Ricoh Review.


In September 2018, the Stuttering Treatment and Research Trust (START) approached its supporter database with the goal to raise $7200 to provide specialist speech language therapy to ten Kiwi kids who stutter.

START was established in 1995 by a group of people who had experienced stuttering first-hand—either themselves or as parents of children who stuttered. Based in Auckland, with an office in Greenlane and a satellite clinic at Massey University in Albany, START is a registered charitable trust and the only organisation in New Zealand that specialises in the treatment of stuttering.

START changes lives by providing specialist treatment and support to
people who stutter and their parents, families and whanau. A team of specialist speech language therapists provides both one-to-one treatment sessions and a range of group treatment options. START also offers a mentoring programme for adults who stutter, as well as hosting a range of social events for people of all ages.

“Half way through our campaign, we were approached by Mike Pollok, wanting to make a meaningful contribution towards our appeal,” says START Executive Director, Janelle Irvine.

“On behalf of Ricoh, Mike generously offered to contribute 50 per cent towards our target of $7200.”

“Having been involved with START for many years as a trustee, I witnessed first-hand the transformation in young peoples’ lives when they were able to speak fluently for the first time,” says Mike.

“Ricoh is a communications company, albeit a business one, but what is more intrinsic to human communication than the ability to speak fluently—something so many of us simply take for granted.”

“With the addition of the $3600 donation from Ricoh, START raised a total of $8695, which means we are now in the position to help over 10 Kiwi Kids who stutter. We are extremely thankful to Mike and Ricoh for helping us exceed our target,” says Janelle.

Ricoh’s donation, along with the other funds raised, will go a long way to helping other children who access START’s services, such as Addison, as well as their families.

“When our son, Addison was three-and-a-half, we noticed him having problems with his speech. Over a matter of weeks, his speech deteriorated to the point where he was struggling with almost every sentence and was trying to force words out,” says Leighton Duke.

“As parents it was hugely painful watching our young son struggle in this way and we felt hopeless not knowing how to cope with the challenges he faced. Eighteen months down the track, Addison is a confident speaker thanks to the support START has provided and we are now armed with the tools to help our son. We can’t begin to thank the START team enough; to again see smiles and hear our little boy express himself and his big thoughts freely!”

“As well as the generous financial contribution, Ricoh has a long-standing history of supporting START by providing a printer/photocopier/scanner at no charge, which is a hugely generous donation and a much-appreciated support to our organisation,” says Janelle.

Reflecting on 2017 – Merry Christmas from START!

This year has been a big year for START! We’ve had lots of opportunities to help people across New Zealand who stutter and it’s been a wonderful journey – thanks for being there with us the whole way!

We’ve found that technology has been a great way for us to reach people , not just those who are Auckland-based, and we can’t wait to continue to see how it will help us grow.

We also published a book! If you haven’t heard yet, for International Stuttering Awareness Day this year, we asked the kids we work with to submit art and writing that discusses their unique experiences as children  who stutter. We received some incredible submissions, and compiled them into a book which you can now purchase! ‘My Stutter’ is a charming little book filled with some amazing pieces on what it’s like to be a Kiwi kid who stutters.  All proceeds go towards supporting us to help those who stutter in New Zealand, and you can pick up your own copy here:

So what is next on our agenda?

Well, firstly it involves a holiday break.  START will be closed from the 21stnd of December until the 9th of January 2018. We’re all looking forward to spending some quality time with our friends and family, and enjoying the Kiwi Summer.

We will also then be closed again from the 18th until the 29th  of January. Why?

2018 involves some big changes and improvements to our organisation – one which we’ve been excited to tell you for a while, and now we finally can!

START IS MOVING!

We’ve loved spending the past 20 years at our site  in Parnell, and we know how convenient the central location has been in the past. However, as Auckland continues to grow and become the bustling metro it’s becoming, START has grown as well.

Travelling across the city is no longer the easy task it once was, and while our Albany clinic has been a great help for many of you, we’re looking to make things even easier for our clients.

This is why, in 2018 we’ll be moving in with The Hearing House at their fantastic new premises in Greenlane! This is a wonderful  opportunity for us to work alongside a similar charity, as well as become more accessible for our clients who might not be as central as they used to be.

We’ll also be looking into establishing more satellite clinics for our clients’ convenience in the future, however we’re firm believers in taking one step at a time!

We will miss our lovely Parnell office, however as the only organisation in New Zealand specialising in helping those who stutter, it’s important that we continue to encourage our charity’s growth as much as possible!

Our new office will be based with The Hearing House at The Stitchbury Bidwill Centre, 251 Campbell Road, Greenlane.which is very close to  the the Greenlane off-ramp. Our clients who live West or North will continue to utilise our Albany  office.

If you’re more of a visual person, hopefully this map helps you!

There will be limited parking available for our clients onsite as well as on-street parks available.

Once again, thank you for joining us on our journey, and thank you for all your support, particularly with our first published book – ‘My Stutter’!

From the entire team here at START, happy holidays! We hope you have a fantastic new year, and can’t wait to see you all in 2018!